This Privacy Policy explains how The Artisan Mark (“we,” “our,” or “us”) collects, uses, shares, and protects your information when you visit our website, place an order, or interact with our products and services.
Information We Collect
- Name, billing and shipping address
- Email address and phone number
- Payment information (processed securely by third-party payment processors)
- Uploaded artwork, logos, photos, and personalization details
- Order history and customer service communications
- IP address, browser type, device information, and website usage analytics
How We Use Your Information
- Process and fulfill your orders
- Create personalized engraved and printed products
- Communicate order updates and respond to inquiries
- Improve our website, products, and customer experience
- Prevent fraud and maintain website security
- Send promotional emails if you have opted in
Custom Artwork & Personalization
Artwork, logos, photographs, names, and other personalization provided by customers are used solely to produce the requested products. We do not sell your uploaded files or personal designs.
By submitting content, you confirm you own the rights or have permission to reproduce it.
Payment Information
We do not store your full credit or debit card information. Payments are securely processed through trusted third-party payment providers.
Cookies & Analytics
Our website may use cookies and analytics tools to:
- Remember shopping cart contents
- Improve website performance
- Measure visitor traffic
- Understand how customers use our website
You can manage cookies through your browser settings.
How We Share Information
We do not sell your personal information.
We may share information only with trusted providers necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Email service providers
- Website hosting providers
- Analytics providers
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we continually work to protect customer data.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information, subject to legal requirements
- Opt out of marketing communications
You may unsubscribe from promotional emails at any time using the unsubscribe link included in those emails.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us.
The Artisan Mark
Email: info@theartisanmark.com
Last Updated: July 9, 2026